Persons who are deaf, hard of hearing and/or speech impaired can communicate with hearing parties by using a Telecommunications Device for the Deaf (TDD). Specially trained operators relay conversations electronically over the TDD or computer, or verbally to hearing customers. In case of an emergency, you can dial 911 direct. 

The Nebraska Telecommunications Relay System completes local and long distance calls. Long distance calls must originate in Nebraska or be billed to a Nebraska telephone number. There is no charge for local calls. Long distance calls are billed at special discounted rates. There is no charge for call setup time.

A TDD provided by the Gateway to the West Independent Telephone Pioneers Association is available in our Customer Service Center from 7:30 a.m. to 5:30 p.m., Monday through Friday, and from 9 a.m. to 12 noon on Saturdays.

NTAP & Link Up
HunTel participates in two low-income assistance programs for telephone service: The Nebraska Telephone Assistance Program (NTAP) and Link Up. Customers who participate in one of the following programs may qualify: Medicaid, Food Stamps, Supplemental Security Income (SSI), Federal Housing Assistance or Low Income Home Energy Assistance Program. Applications are available by contacting the Nebraska Public Service Commission at 1-800-526-0017.

NTAP provides eligible customers with a credit each month for basic telephone service. The credit applies on the main home telephone line listed in the name of the eligible telephone customer. An application form is also available on-line.

Link Up provides eligible customers with reduced connection charges for basic telephone service. This reduction is 50 percent of applicable charges or $30, whichever is less. Link Up also provides for interest-free, deferred payment of connection charges.

Traveler's Information            Dial  511
Customers can access weather reports and road conditions around the clock by dialing 511 from any phone. Callers provide their location and receive route-specific information for interstates and highways throughout the state. There is no charge to callers. This program is managed by the Nebraska State Patrol and the Department of Roads.