HunTel  
Individual Calling Features
Rock County Telephone Company
Serving Newport & Bassett, Nebraska
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Conference Bridge         

per use

Conference bridging is now available from HunTel. This is a great way for businesses to conference up to 30 participants into a single call while saving time and travel costs. 

With conference bridging, participants call into a pre-assigned number using their own long distance carrier. A tone alerts the other callers that a new participant has joined the call. Because this is a fully-automated service, no operator assistance is needed.

There is a $30 standard set-up charge to use the conference bridge plus a $5 charge for each location accessing the conference call. Long distance charges and applicable tax are additional. For example, seven locations would cost $30 (set-up fee) plus $35 (seven participants at $5 each) plus any long distance charges and applicable taxes.

To order the conference bridging service, simply call the HunTel Customer Service Center at 426-6200 or 1-888-262-2661. When placing an order, you will need the number of participants and the approximate length of the call.

To order conference bridging service:
1. Call 426-6200 or 1-888-262-2661. 
2. Tell the Customer Service Center representative the date and time of the call, the approximate length of call and the number of locations participating.
3. The HunTel Customer Service representative will give you a pre-assigned number for you and your participants to call in to on the date of the conference call. 

To Use Conference Bridging Service
1. Call the pre-assigned number.
2. A tone will alert the other callers that a new caller has joined the call.
3. Hang up when the conference call is completed.

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Call Forwarding

$2.50 per month

Call forwarding allows you to receive calls at another location.

To Set Up Call Forwarding:
1. Pick up the handset.
2. Wait one (1) second for the dial tone.
3. Enter the desired Call Forwarding code:

Always Forward:  Press *72
Busy Forward:  Press *90
No Answer Forward:  Press *92 Automatically defaults to 5 rings.* 

4. Press the telephone number where the calls are to be forwarded.
5. Wait for someone to answer. If you are forwarding to Voice Mail, wait for the system to answer.
6. Forwarding is set up if the ringing telephone is answered. If no one answers or the phone is busy, hang up and repeat Steps 1 through 4 to activate Call Forwarding.
7. A confirmation tone means Call Forwarding is activated.

* If you wish to select a different number of rings, pick up the phone and press *44. Then press the number of times you want your phone to ring. Your options are 1 to 9 rings.
  

To Cancel Call Forwarding:
If your phone is currently forwarded, you must cancel Call Forwarding before forwarding to another location.
1. Pick up the handset.
2. Enter the appropriate Call Forwarding cancel code:

Always Forward:  Press *73
Busy Forward:  Press *91
No Answer Forward:  Press *93 

3. Hang up.

To set up call forward from a remote location: 
You must change your PIN from your own phone before you can use this feature the first time. 
1. Enter *97 and listen to the message.
2. Enter *54, # and follow the prompts to enter a new PIN.
3. Hang up.

To use call forward from a remote location: 
1. Call 426-7090.
2. Listen for the line to ring and wait for a special recording.
3. Enter your 7-digit telephone number that has the Call Forwarding feature assigned to it (your home or business telephone number).
4. Enter your Personal Identification Number (PIN) followed by #.

To Activate:
1. Press *72 and follow recorded instructions.

To Deactivate:
1.Press *73 and listen for confirmation tone.
When any type of Call Forwarding is in effect, you can still make outgoing calls.

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Call Transfer/Conference

$2.50 per month

Transfer a call to another phone number or add a third party.

To use call transfer: 
1. Depress the switchhook for about 1/2 second. This places the person with whom you are talking, on hold.
2. Wait for dial tone.
3. Call the telephone number of the third person to whom you want to transfer the call.
4. When the third person answers, you can talk privately before connecting the other call. Hang up the phone to transfer the call.
5. For a three-way conversation, depress the switchhook for about 1/2 second to add the person you have on hold.

*If the switchhook isn't held long enough, a three-way call may be activated. If this occurs, you will be charged $.50. 
 

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Automatic Callback (Busy Call Back)        

$2.50 per month

Automatic Callback places a call to the last number you called. If that number is busy, this feature monitors the line and rings your telephone back when it becomes free.

To Set Up Automatic Callback:
1. Call a local telephone number and receive a busy signal.
2. Depress the switchhook for about one second.
3. Listen for a dial tone.
4. Press *77.
5. The last number is redialed. If the number is available, your call is completed. If the line is busy, a recording notifies you that your telephone will ring the dialed number when it becomes available.
6. Hang up the phone.
7. When the line is free, you will hear two short rings on your phone. Pick up your phone and the other line will ring.

To Cancel Automatic Callback:
1. Lift the handset.
2. Press *86.
3. A recording notifies you that it is cancelled.
4. Hang up the phone.

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Long Distance Restriction

$2.50 per month

Completely restrict long distance charges, or manage 1+ and 0+ calling with a personal code. Contact HunTel Customer Service to obtain a personal code (PIN).


Speed Calling

$2.50 per month

Speed calling allows you to dial up to 30 stored numbers in a fraction of the time.

To Set Up Speed Calling:
1. Lift the handset.
2. Press *75.
3. Enter the Speed Calling code number (20 through 49).
4. Enter the telephone number that you want to Speed Call.
5. Wait for the tone and hang up.
Example: To set up the BARTT (Blair Area Recorded Time & Temperature) number on code “20” in number Speed Calling, press *75, 20, and 
426-9995.


To Use Speed Calling:
1. Pick up the handset.
2. Enter the Speed Calling code (20 through 49).
3. Press # on a push-button telephone.
Example: To Speed Call the BARTT number coded above: Enter 20#.

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Distinctive (Teen) Ringing

$3.00 per month

With Distinctive Ringing service, you have two telephone numbers on the same line, each with its own distinctive ring.

To Use Teen Service:
1.Wait until the full ringing pattern is complete before answering your telephone. The ringing pattern will indicate which telephone number is ringing.

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Call Waiting   

$4.00 per month

Answer an incoming call when you are already on the phone.

To Use Call Waiting:
When you are on the telephone and hear a “beep,” you have three options:
1. Hang up. This ends your first call and the phone will ring. Pick up the receiver and you are connected to the second call. 
2. Depress the switchhook for ½ second. The first call is put on hold and you are then connected to the second call. Alternate between calls each time you depress the switchhook for ½ second.
3. Keep talking to the first call. The second call will not interrupt you. They may think you are unavailable because they hear the phone ring. 

To Cancel Call Waiting:
Cancel Call Waiting tones when you do not want to interrupt a special telephone call or computer transmission.
1. Pick up the handset.
2. Press *70.
3. Wait for the special dial tone.
4. Enter the telephone number. You can now carry on a conversation or computer transmission without interruption. Call waiting is automatically reactivated when you hang up the phone.

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Caller ID

$6.00 per month

Caller ID with Call Waiting lets you know who’s calling before you answer the phone. Caller ID units are available from HunTel.

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Caller ID Block

per-call basis

Prevent your number from displaying on a Caller ID Unit. Use Calling Number Display Blocking free-of-charge on a per-call basis, or subscribe to permanent blocking for $2.50 monthly.

To Use On A Per-Call Basis:
1. Pickup the handset.
2. Press *67.
3. Call the telephone number. The called party’s ID unit will display “private caller.” You must press *67 each time you make a call to reactivate Calling Number Display Blocking.

To Use On A Permanent Basis:
No codes are necessary. If you have an unpublished or unlisted telephone number, Calling Number Display Blocking is provided at no charge.

To Send A Call If You Have The Caller ID Block Feature:
1. Pickup the handset.
2. Press *82.
3. Call the telephone number. Your number will display on the called party’s Caller ID unit.

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Three-Way Calling       

$2.50 per month

50 cents per use

Three-Way Calling lets you talk to others at two local or long distance places at the same time.  Great for home or business.

To Use Three-Way Calling:

1. Establish your first call. Someone can call you or you can call them.

2. Depress the switchhook for 1/2 second. Listen for three tones followed by a dial tone.

3. Enter the third person's telephone number.

4. When the third person answers, depress the switchhook again for 1/2 second to complete the three way call. If for any reason you do not get an answer, depress the switchhook twice, to return to your first call.

 
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Intercom Calling

Free

Intercom calling rings all your telephones and lets you talk extension to extension.

To Use Intercom Calling:
1. Call your own telephone number. Wait for an announcement.
2. Hang up. All phones on your line will ring. When the ringing stops, someone in your home has picked up an extension.
3. Pick up your phone and talk.

 
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Warm Line

$2.50 per month

When injury or panic makes it difficult to dial the telephone for help, Warm line makes sure you can easily call for assistance.

1. Lift the handset and wait 20 seconds.
2. A pre-designated number, selected by you at the time of Warm Line installation, is automatically called.

 
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Last Call Return

$2.50 per month

50 cents per use

Automatically dial the last number that called you. This service allows for unlimited use.
 
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Selective Call Acceptance           

$2.50 per month

Your line only accepts calls from phone numbers that you pre-approve. 
 
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Selective Call Rejection

$2.50 per month

Automatically reject calls from specific phone numbers that you select. When calls are placed from phone numbers that have been rejected, the caller will receive a recording announcing that the call has been rejected.
 
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Selective Distinctive Ring

$2.50 per month

Designate up to 32 family, friends, and important numbers to ring differently. 
 
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